Upload Specifications

Video Content

For best results, follow these guidelines for video content that is uploaded to LoopOS. 4K quality content is the recommendation where possible. Lower resolutions are acceptable but quality may vary based on the resolution the presentation Layout is set at.


All video uploaded through your LoopOS account will be reviewed for quality standards. Should a video not contain the correct codec specifications, it may be re-rendered by DSID.


4K Video (Best)

  • 3840 x 2160 px (landscape), 2160 x 3840 px (portrait)
  • H.265 HEVC codec (REQUIRED - incorrect codecs for 4K content can cause your presentation to crash)
  • 60fps
  • 15Mbps CBR (constant bit rate)
  • No more than 60 second duration, maximum 90 seconds.
  • Less than 100MB file size.

1080p Video (Good)

  • 1920 x 1080 px (landscape), 1080 x 1920 px (portrait)
  • H.264 codec
  • 30fps
  • 15Mbps CBR (constant bit rate)
  • No more than 60 second duration, maximum 90 seconds.
  • Less than 100MB file size.

720p Video (Average)

  • 1280 x 720 px (landscape), 720 x 1280 px (portrait)
  • H.264 codec
  • 30fps
  • 10Mbps CBR (constant bit rate)
  • No more than 60 second duration, maximum 90 seconds.
  • Less than 100MB file size.

Image Content

For best results, follow these requirements for images uploaded to the Creator tool.

  • Less than 2MB file size
  • PNG or JPG format
  • 720px minimum resolution width
  • 3840px maximum resolution width